Privacy Policy

Zamzam respects your right to privacy and is dedicated to safeguarding your personal data across all jurisdictions where we operate, including Jordan, the UAE, Syria, and Türkiye.

Data We Collect

We collect personal data only when necessary—such as your name, email address, phone number, and message content—when you submit inquiries, request services, or subscribe to updates. Technical data (e.g., IP address, cookies) is also collected to enhance security and site performance.

How We Use Your Data

Your data is used to respond to your requests, improve our services, comply with legal obligations, and, where consented, to share relevant updates about our portfolio companies like DAR Exchange, Dinarak, Fikratech, and others.

Data Sharing

We do not sell or rent your personal data. We may share it only with our subsidiaries (e.g., Zamzam Exchange, AlQudrah, DIGIXAI) for service delivery, or with trusted third-party processors under strict confidentiality agreements. Disclosure to government authorities occurs only when required by law.

Security

We implement industry-standard security measures—including encryption, secure servers, access controls, and regular audits—to protect your data against unauthorized access, loss, or misuse.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as withdraw consent. To exercise these rights, contact us at privacy-zamzamholding.com.

Contact Us

For privacy-related questions or data subject requests, please email zamzamholding.com or write to our Data Protection Office at our Amman headquarters.